FAQ
Our frequently asked questions and answers
Yes, in store, or on the phone. There is nothing like seeing the house, or the room, or the item of furniture though. So, do please bring a photo if you can.
Yes, we can usually arrange for samples to be sent to our showroom or direct to your home within 48 hours.
Yes, we have all the known brand names and many more unusual ones to look at, usually easier than online as true representation of colour and scale of design.
Yes, we do home design visits for a single window, room or whole house – no job too big or too small and the same fee – £50 up to 25 miles radius from Canterbury.
We can take orders by phone or email, or in person in our store in Palace Street.
Yes, curtains and blinds are our speciality. Our team are skilled, professional makers with many years’ experience and we offer a whole design and making up service.
Whether you need wood poles, metal poles, bay tracks or poles, finials and rings – we have all the major ranges from Cameron Fuller, Honister, Silent Gliss, Walcot House to show you. We also have a fitter who knows his stuff! He is fully insured, reliable and even wears his own slippers so no worries about taking his shoes off in your house!
Yes, we have over 23 years with the same upholstery team whom are considered to be the best in their business. Old frames, new ones, pattern matching, suitability of fabric? We advise every step of the way to make sure you get the perfect result every time.
We usually work to a 3-6 weeks lead time, depending on project and stock availability, but we have completed sooner if urgent, just give us a call and we will do our best to help.
We can take orders by phone or email, or in person in our store in Palace Street.
Yes, our upholstery team are able to create a new design, or copy one you have seen, and to make it to fit your space. We can adapt the height, width, depth and even the type of cushions you need. A made to measure individual service.
We are at 22 Palace Street, with a lovely showroom full of exciting things.
It is possible to stop outside to drop off and pick up, but the nearest car park is St Radigund’s or Sainsburys if you are also shopping. Both are only about a five minute walk from the shop.
We are open from Monday to Saturday from 10am to 5pm.
We can also do other hours outside of these if you can’t manage to visit in this time.
Just call and ask!
Yes, we can do a sample board. But we generally prefer to spend time with you showing much larger lengths of fabric, or painted samples, so that you get a much better idea of the finished room(s). It’s a very personalised service.
Yes, we can make all shapes and sizes – just show us the problem and we have plenty of ideas!
We are suppliers of Silent Gliss, Luxaflex and Nova Tec blinds and shutters. Motorised, or manual, there are so many choices now, and we have plenty of experience to help you make the right decisions.